Privacy & Data Protection Policy
At ProTransfer, we prioritize the utmost security and confidentiality of your personal information.
1. Data Controller
In accordance with relevant international data privacy laws (including GDPR and KVKK), ProTransfer operates as the data controller responsible for handling your booking and transfer details.
2. Personal Data Collected
- Identity & Contact Data (Full name, phone/WhatsApp number, email address)
- Transfer & Flight Details (Flight number, pickup/drop-off addresses, schedule)
- Special Requests (Passenger count, baby booster seats, luggage requirements)
3. Purpose of Processing
Your information is processed strictly to manage airport transfers, perform live flight tracking, ensure chauffeur meet-and-greet at terminal arrivals, and provide 24/7 customer support. We never sell or share your data with third parties for marketing purposes.
4. Your Rights and Inquiries
You have the right to request access, correction, or deletion of your personal data at any time. For inquiries, please contact admin@protransfer.com.tr or call our 24/7 concierge at +90 543 269 54 42.